At Papillon Blanc Creative, we are committed to delivering high-quality branding and website design services tailored to each client’s unique needs.

Digital Services
Due to the custom and digital nature of our work, all sales are final. This includes branding packages, website design services, and any digital deliverables. Once a project has begun and payment has been made, no refunds will be issued.

Payment Terms
By purchasing a service, you agree to our outlined scope of work, timeline, and payment schedule. If you are on a payment plan, your card will be charged automatically based on the terms agreed upon in your signed contract.

Cancellation Policy
If you wish to cancel your project before work begins, you must notify us in writing within 24 hours of purchase. Any cancellation after that time will not be eligible for a refund.

Revisions & Satisfaction
We offer a structured revision process to ensure client satisfaction, which is clearly outlined in your contract. If you have concerns during your project, please reach out promptly so we can make adjustments within the scope.

Digital Products
All digital product sales (including guides, templates, and other downloads) are final and non-refundable due to their instant-access nature.

Questions?
If you have any concerns or questions about your purchase, feel free to reach out to us at info@papillonblanccreative.com